Our corporate events are professionally run and ideal for conferences, presentations, lunches and dinners, board meetings, strategic planning sessions, or any important meeting where comfort and flexibility is essential.

With various event spaces to choose from, Customs House Hotel offers flexibility with a range of floor plans customised to suit your requirements.

Customs has large parking facilities, is close to public transport and within close walking distance to Newcastle’s premium hotels and CBD.

Our event planners will assist you with all details to run a professional and organised event.

To find out more call (02) 4925 2585, or contact


Covid-19 restrictions for conferences, functions and corporate events that applies to our private function spaces.

  • Capacity must not exceed one person per 4 square metres of space (excluding staff). Corporate events cannot exceed 150 people.
  • For functions or corporate events, consider allocated seating and ensuring people remain seated as much as possible, to minimise mingling between seated groups. Ensure no more than 10 people at a table.
  • Ensure alcohol at any event is only served to and consumed by seated attendees.
  • Dancefloors are not permitted (except for the wedding couple at a wedding).
  • Avoid self-serve or buffet-style food service.
  • Keep a digitised record of name and a contact number for all staff, attendees and contractors for a period of at least 28 days. Ensure records are used only for the purposes of tracing COVID-19 infections and are stored confidentially and securely

For more information please visit

Please note room capacities under the 4sqm rule:

Customs Hall – 64 guests

Harbourmasters Lounge – 32 guests

Collectors Room – 10 guests